Domestic and International Shipping Policy

FREE US STANDARD SHIPPING - Most of orders over $35+

We offer FREE shipping on most of orders of $35 or more for all US domestic orders. For orders under $35, we offer USPS shipping options.  

WHAT ARE MY SHIPPING OPTIONS?

Country

Method

Carrier Cost

United States

USPS First Class Package

USPS Priority Mail

UPS Ground

FREE for orders $35+

Courier rates on all orders $35 or less

USPS Parcel Select Ground

L'Atelier des Subtils Perfumes

US Flat Rate (USPS Priority Mail)

L'Atelier des Subtils Hand Cream Collection: $9.95

Jumbo Toothbrush Kit: $9.25

Lucky Box: $15.75

Poster: $12.95

INTERNATIONAL ORDERS (Unit: US Dollar)

We ship internationally via postal services and FedEx Express International for the best service and rates. Below is the rate card by country. Please note that handling charge, any assessed duties or local taxes are not included this rate and are the responsibility of the receiver.  Standard International delivery takes 2-3 weeks and International Express delivery takes 1-2 weeks.

Unit: US Dollar

Weight

Up to 1 lbs

Up to 2 lbs

Up to 4 lbs

Region

Country

Standard

Express

Standard

Express

Standard

Express

North America

Canada

10.08

19.96

13.6

21.6

21.27

30.38

Latin America

Mexico

14.82 / 9.98 (up to 0.5 lbs) 

18.66

24.58

20.68

44.11

25.11

Colombia

17.65

27.43

30.23

32.45

55.39

43.87

Brazil

19.77

27.43

25.09

32.45

35.72

43.87

Western Europe

UK, France, Belgium, Luxembourg, Netherlands, Portugal, Sweden, Germany, Greece, Spain, Portugal

10.08

22.03

15.39

29.6

26.01

32.30

Austria, Denmark, Finland, Iceland, Ireland, Italy, Norway

12.51

25.52

20.28

29.6

35.16

36.49

Gibraltar

10.07

35.99

15.79

36.73

27.23

48.67

Malta

15.77

35.99

26.81

36.73

48.88

48.67

Eastern Europe

Lithuania, Czech Republic, Hungary, Poland, Romania, Russia, Slovenia, Estonia, Croatia

10.96

34.04

17.61

36.95

29.25

51.05

Belarus, Bulgaria, Republic of Georgia, Serbia

16.47

34.04

27.47

36.95

49.49

51.05

Middle East Asia

Israel, Lebanon, Turkey

13.94

22.73

21.44

25.99

40.59

33.89

Saudi Arabia, UAE

N/A*

22.73

N/A*

25.99

N/A*

33.89

South Asia

India

12.42

24.35

20.77

27.22

37.47

32.32

Singapore

11.11

20.48

16.6

22.83

27.57

30.46

Malaysia, Indonesia, Thailand, Vietnam

13.52

23.44

21.74

28.21

38.41

36.73

East Asia

Hong Kong, South Korea

9.63

20.86

13.87

23.87

22.33

30.78

Japan, Taiwan

16.81

20.86

26.97

23.87

47.28

30.78

Oceania

Australia

14.11

23.44

19.59

28.21

30.91

36.73

New Zealand

10.20

23.44

14.05

28.21

21.77

36.73

 * Standard international shipping to Middle East is not available until further notice.

SHIPPING CUTOFF TIMES

GROUND SHIPPING: Orders received by 12pm EST are shipped out the same business day via our free ground shipping option. Orders received after 12pm EST are shipped the following business day. 

EXPRESS ORDERS: Overnight Express and 2-Day Shipping orders are shipped out the same day if received by 2pm EST. Orders received after 2pm will ship out the following business day.

INTERNATIONAL ORDERS: Standard International Shipping orders are shipped out on Monday, Wednesday and Friday.   International Express Shipping orders are shipped out the same day if received by 12pm EST. Orders received after 2pm will ship out the following business day.

 

HOW DO I KNOW THAT MY ORDER HAS BEEN SHIPPED?

You will receive a shipment notification e-mail once your order has shipped. The e-mail will contain the tracking information as well as a link to track your package online.

 

DO YOU SHIP TO PO BOXES OR APO/FPO ADDRESSES?

We do not ship to APO/FPO addresses.


If we have not answered your question, please Contact Us.

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