Domestic and International Shipping Policy

FREE US STANDARD SHIPPING - Most of orders over $35+

We offer FREE shipping on most of orders of $35 or more for all US domestic orders. For orders under $35, we offer USPS shipping options.  

WHAT ARE MY SHIPPING OPTIONS?

Country

Method

Carrier Cost

United States

USPS First Class Package

USPS Priority Mail

UPS Ground

FREE for orders $35+

Courier rates on all orders $35 or less

USPS Parcel Select Ground

L'Atelier des Subtils Perfumes

US Flat Rate (USPS Priority Mail)

L'Atelier des Subtils Hand Cream Collection: $9.95

Jumbo Toothbrush Kit: $9.25

Lucky Box: $15.75

Poster: $12.95

INTERNATIONAL ORDERS (Unit: US Dollar): 2021 updated

We ship internationally via postal services and FedEx Express International for the best service and rates. Below is the rate card by country. Please note that handling charge, any assessed duties or local taxes are not included this rate and are the responsibility of the receiver.  Standard International delivery takes 2-3 weeks and International Express delivery takes 1-2 weeks.

*** UK and Russia are experiencing heavy shipping delay due to Brexit and COVID-19.  FedEx service to Russia is not available until further notice and postal service to Russia takes 8 to 10 weeks.  Sorry for the inconvenience. 

*** Now we begin to ship L'Atelier des Subtil perfumes worldwide and perfumes should be shipped separately from other orders.  Please note that perfumes may not be released by the customs of your country, which there is not much we can do with customs of your country.   Perfumes should be shipped by economic international shipping method only and it takes 2-3 weeks to most of countries.

  Weight Up to 1 lbs Up to 2 lbs Up to 4 lbs
Region Country Standard Express Standard Express Standard Express
North America Canada 12.17 19.96 18.21 29.99 25.31 39.38
Latin America Mexico 21.85 25.66 27.28 39.68 44.11 50.11
Colombia 22.16 30.23 31.23 39.45 56.39 60.87
Brazil 21.77 27.43 26.09 32.45 37.84 43.87
Western Europe UK, France,Belgium, Luxembourg, Netherlands, Portugal, Sweden, Germany, Greece, Spain, Portugal  11.37 22.03 18.72 29.6 32.42 39.99
Austria, Denmark, Finland, Iceland, Ireland, Italy, Norway 16.23 25.52 24.15 32.6 36.9 45.49
Gibraltar 11.07 35.99 19.79 36.73 36.23 48.67
Malta 18.33 35.99 30.35 36.73 50.88 56.67
Eastern Europe Lithuania, Czech Republic, Hungary, Poland, Romania, Russia, Slovenia, Estonia, Croatia 15.03 34.04 27.19 38.95 41.53 53.05
Belarus 29.99 35.99 35.93 42.73 52.49 59.67
Bulgaria, Republic of Georgia, Serbia 17.51 34.04 30.68 37.95 49.49 53.05
Middle East Asia Israel, Lebanon, Turkey 16.13 22.73 26.94 34.99 44.9 48.89
Saudi Arabia, UAE N/A* 25.73 N/A* 32.99 N/A* 44.89
South Asia India 14.89 24.35 24.76 32.22 39.47 45.32
Singapore 13.25 23.44 22.68 29.83 30.57 39.46
Malaysia, Indonesia, Thailand, Vietnam 16.65 23.44 26.97 29.21 38.41 45.73
East Asia Hong Kong, South Korea 12.03 24.86 18.82 33.87 27.43 40.78
Japan, Taiwan 17.68 24.86 30.59 33.87 52.39 40.78
Oceania Australia 15.98 25.44 23.2 29.21 34.03 39.73
New Zealand 12.96 25.44 22.05 29.21 35.03 39.73

 * Standard international shipping to Middle East is not available until further notice.

 

SHIPPING CUTOFF TIMES

GROUND SHIPPING: Orders received by 12pm EST are shipped out the same business day via our free ground shipping option. Orders received after 12pm EST are shipped the following business day. 

EXPRESS ORDERS: Overnight Express and 2-Day Shipping orders are shipped out the same day if received by 2pm EST. Orders received after 2pm will ship out the following business day.

INTERNATIONAL ORDERS: Standard International Shipping orders are shipped out on Monday, Wednesday and Friday.   International Express Shipping orders are shipped out the same day if received by 12pm EST. Orders received after 2pm will ship out the following business day.

 

HOW DO I KNOW THAT MY ORDER HAS BEEN SHIPPED?

You will receive a shipment notification e-mail once your order has shipped. The e-mail will contain the tracking information as well as a link to track your package online.

 

DO YOU SHIP TO PO BOXES OR APO/FPO ADDRESSES?

We do not ship to APO/FPO addresses.


If we have not answered your question, please Contact Us.

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